Frequently Asked Questions


How do you have access to the data?

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Our entire workflow is user access-based. We allow users easy access to their employment data and enable them to share the data with you in order to use your service. Once the users consent to share their data we enable a quick and easy process.

What is the Rollee Standard?

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β€’ Rollee Standard is a way to provide our customers with standardized information across different sources
β€’ Real-time standardized data
β€’ Encrypted and secured user data
β€’ GDPR (General Data Protection Regulation) compliant
β€’ ISO 270001 certification in progress
β€’ Unaltered and verified data


What are the technical ways that you use to access the user data?

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β€’ Web Fetch
β€’ Direct API

How are all the endpoints defined

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β€’ The endpoints are defined based on the Rollee Standard
β€’ See available endpoints

Do the data source connectors break? How fast can you fix one?

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We have a team dedicated to the maintenance of the connectors, the time it takes to fix any single connection depends on the complexity of the source.
We maintain at least 2 technical ways to access a data source at all time which decreases our chances of facing a breaking change.

How fast can the data arrive?

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It depends on the amount and type of data - generally it takes up to 15 seconds.


Our coverage is growing everyday, we prioritize data sources based on customer needs.

How many platforms do you cover in the GIG economy?

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β€’ Uber, Bolt, FreeNow, Deliveroo, Heetch, LeCab
β€’ UberEats, Stuart, Just Eat, Toptal
β€’ TaskRabbit, Malt
β€’ Comet, Intuit Quickbooks, Glovo, Wolt
β€’ Le Cab, Creme de la creme

How many platforms do you cover in Payroll?

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β€’ ADP
β€’ PayFit
β€’ Sage HR

What countries are covered?

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πŸ‡«πŸ‡· France
πŸ‡¬πŸ‡§ United Kingdom
πŸ‡©πŸ‡ͺ Germany
πŸ‡ͺπŸ‡Έ Spain

What are the upcoming covered countries?

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πŸ‡ͺπŸ‡Ί Every European country
πŸ‡³πŸ‡¬ Nigeria
πŸ‡ͺπŸ‡¬ Egypt


What is the cost of your solution?

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At Rollee we decided to price our API effectively and transparently.
β€’ One week free on all our offers
β€’ No implementation fees
β€’ No hidden fees
β€’ No yearly commitment
β€’ You only pay for successful API requests

Is there any human resource assigned to my account?

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Yes. For every package, you have a designated.
β€’ Client Success Manager in charge of your account
β€’ A Dedicated Technical Support available

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