Frequently Asked Questions

Product

How do you have access to the data?

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Our entire workflow is user access-based. We allow users easy access to their employment data and enable them to share the data with you in order to use your service. Once the users consent to share their data we enable a quick and easy process.

What is your product list?

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What is the Rollee Standard?

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Rollee Standard is a way to provide our customers with standardized information across different sources
Real-time standardized data
Encrypted and secured user data
GDPR (General Data Protection Regulation) compliant
ISO 270001 certification in progress
Unaltered and verified data

Technical

What are the technical ways that you use to access the user data?

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Web Fetch
Direct API

How are all the endpoints defined

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The endpoints are defined based on the Rollee Standard
See available endpoints

Do the data source connectors break? How fast can you fix one?

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We have a team dedicated to the maintenance of the connectors, the time it takes to fix any single connection depends on the complexity of the source.

We maintain at least 2 technical ways to access a data source at all time which decreases our chances of facing a breaking change.

How fast can the data arrive?

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It depends on the amount and type of data - generally it takes up to 15 seconds.

Coverage

Our coverage is growing everyday, we prioritize data sources based on customer needs

How many platforms do you cover in the GIG economy?

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Uber, Bolt, FreeNow, Deliveroo, Heetch, LeCab
UberEats, Stuart, Just Eat, Toptal
TaskRabbit, Malt
Comet, Intuit Quickbooks, Glovo, Wolt
Le Cab, Creme de la creme

How many platforms do you cover in Payroll?

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ADP
PayFit
Sage HR

What countries are covered?

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🇫🇷 France
🇬🇧 United Kingdom
🇩🇪 Germany
🇪🇸 Spain

What are the upcoming covered countries?

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🇪🇺 Every European country
🇳🇬 Nigeria
🇪🇬 Egypt

Pricing

What is the cost of your solution?

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At Rollee we decided to price our API effectively and transparently.

One week free on all our offers
No implementation fees
No hidden fees
No yearly commitment
You only pay for successful API requests

Is there any human resource assigned to my account?

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Yes. For every package, you have a designated.

Client Success Manager in charge of your account
A Dedicated Technical Support available

Make fair decisions with an access to your users' data, income, and work history

Get reliable & real-time data from payroll sources to automate your verifications and take better and fairer decisions.

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