Operated by ROLLEE (SAS)
Orléans Trade and Companies Register No. 899 520 084
1 avenue du Champs de Mars, 45100 Orléans, France
Effective date: 10/2021
Last updated: 09/2026
ROLLEE (“Rollee”) publishes and operates the Rollee software solution, a web application that provides its clients (the “Clients”) with secure access to the employment data of any worker (the “Users”).
The functional and technical characteristics of the solution (the “Application”) are described at https://getrollee.com/ (the “Site”).
The Application allows Users to facilitate their access to the services offered by the Clients with which they are registered.
It also makes it possible to aggregate, within a single interface, the income they earn from the work platforms on which they are registered, such as Uber, Bolt or iFood (the “Platforms”). As part of this service (“Earnings IQ”), Rollee may (i) produce, from the data thus collected (the “Collected Data”) and after their anonymisation (the “Anonymised Data”), market statistics and indicators (the “Market Insights”) and (ii) offer certain Users, according to eligibility criteria defined by Rollee and specified on the Site or in the Application, a financial incentive in return for sharing their Collected Data.
The purpose of these terms of use (the “Terms of Use”) is to define the terms and conditions of access to the Application and to the services offered to Users (the “Services”).
They are presented to the User when they first log in to the Application and can be accessed and printed at any time via a direct link at the bottom of the Site’s pages.
The Application and the Services are accessible:
The Application and the Services are intended both for consumer users within the meaning of the preliminary article of the French Consumer Code and for professional users, meaning any natural or legal person carrying out a paid activity on a non-occasional basis.
The User accesses the Application either through the Rollee Connect interface integrated into a Client’s website or application, or through the Earnings IQ mobile application.
When accessing the Application through Rollee Connect, the User has access to a personalised interface linked to the Client, on which they will authorise the sharing of their financial and professional data.
The User selects the Platforms on which they are registered and to which they grant Rollee access.
The User’s acceptance of these Terms of Use is expressed by clicking an “I accept” button when they log in to the Application for the first time.
Such acceptance must be full and complete. Any conditional acceptance shall be deemed null and void. A User who does not agree to be bound by these Terms of Use must not access the Application or use the Services.
These Terms of Use are entered into for an indefinite period.
The User may close their account at any time, directly from the Earnings IQ application where they use it, or by sending a request to that effect to Rollee by email at: contact@getrollee.com.
Their account will be deleted within a maximum of 7 days. Data whose retention is required by law, in particular invoices, are retained for the applicable legal period and then deleted.
Rollee undertakes, under an obligation of means, to host the accounts in accordance with industry practice and the state of the art, on its own servers or through a professional hosting provider operating in accordance with industry practice and the state of the art.
In this context, Rollee undertakes to provide the User with sufficient storage and processing capacity for the Services, in accordance with industry practice and the state of the art.
Rollee undertakes to implement technical means in line with the state of the art to ensure the security of and access to the Services, covering the protection and monitoring of infrastructure, the control of physical and/or logical access to such infrastructure, and the implementation of detection, prevention and recovery measures to protect the servers against malicious acts.
Rollee also undertakes to implement means in line with the state of the art, having regard to the nature of the data and the risks presented by the automated data processing carried out for the purposes of the Services, to preserve the security of the data and, in particular, to prevent them from being distorted, damaged or accessed by unauthorised third parties.
Rollee provides the User with technical assistance by email at support@getrollee.com, allowing the User to report any difficulty encountered when using the Application.
As part of the Earnings IQ service, accessible through a mobile application, Rollee provides Users who have created an account, on a regular basis, with an activity report allowing them to view a summary of the income they have earned in return for services performed through the Platforms.
The arrangements for providing these reports are described on the Site.
Rollee reserves the right to offer the User any other Service it deems useful, in the form and with the features and technical means it considers most appropriate for providing such Services.
Access to the Services and the Application is free of charge for Users.
This principle of free access is without prejudice to the financial incentive that certain Users may receive under the Earnings IQ service.
Under the Earnings IQ service, Rollee may offer Users a financial incentive (the “Incentive”) in return for making their Collected Data available and periodically connecting their account to the relevant Platforms, at the frequency defined by Rollee and described on the Site or in the Application (the “Connection”).
The Incentive is the consideration for the Connection and for the User making their Collected Data available to Rollee; it constitutes neither a gift, nor a commercial benefit, nor a game of chance.
Its amount is determined by Rollee in the Application, subject to prior notice to the User by any appropriate means.
The Incentive is only due if the User has carried out the Connection of their account in accordance with the terms defined by Rollee. In the absence of Connection, no Incentive is due for the period concerned.
Rollee does not guarantee the User any minimum amount or frequency of payment, and reserves the right to suspend, modify or terminate the Incentive programme at any time, without compensation, subject to prior notice to the User.
The User acknowledges that the Incentive may constitute taxable income, which it is their sole responsibility to declare to the competent authorities, as well as, where applicable, to complete their prior registration (in particular under micro-entrepreneur status for Users domiciled in France) enabling them to receive the Incentive and to issue, or have issued, an invoice in accordance with the article “Invoicing mandate” below.
For Users domiciled or operating outside France, these obligations are determined by the applicable local regulations, for which the User remains solely responsible.
Rollee reserves the right to suspend payment of the Incentive to any User who is unable to provide evidence of their registration or of their ability to receive the Incentive and to allow it to be invoiced.
A User who has the legal and administrative capacity to issue an invoice (in particular as a micro-entrepreneur or equivalent status) expressly mandates Rollee, which accepts, to issue in their name and on their behalf the invoice corresponding to each Incentive payment, in accordance with applicable tax and economic regulations, and in particular Articles 289, I-2 and 242 nonies, I (Annex 2) of the French General Tax Code.
The User is responsible for informing Rollee whether or not they are subject to VAT and for providing all the information necessary to issue their invoices. The User remains solely liable for any VAT due and shall inform Rollee without delay of any change in their VAT status.
Such invoices will be made available to the User in their account in the Application.
Each invoice issued by Rollee under self-billing bears the mandatory mention “Auto-facturation” (self-billing).
For VAT-registered Users established in France, self-billed invoices are issued in a structured electronic format through an approved platform to which Rollee’s invoicing tool is connected.
For Users domiciled or operating outside France, whose transactions fall outside the scope of French domestic B2B electronic invoicing, self-billed invoices are sent to them in an appropriate form.
The User has fifteen (15) days from the date on which the invoice is made available or sent to dispute it in writing with Rollee. In the absence of a dispute within this period, the invoice is deemed definitively accepted by the User.
Provided that no dispute has been raised under the article “Dispute”, the Incentive is paid within thirty (30) days of the issuance of the invoice.
The mandate is granted for the entire duration of the User’s participation in the Incentive programme. It may be revoked at any time by the User by written notice to Rollee, with no retroactive effect on invoices already issued. Such revocation automatically results in the suspension of Incentive payments.
The User expressly acknowledges and agrees that the data recorded in the Application and on Rollee’s IT equipment constitute proof of the operations carried out under these Terms of Use.
When using the Services, the User undertakes to comply with these Terms of Use and with applicable laws and regulations, and not to infringe the rights of third parties or public order.
The User undertakes to provide Rollee with all the documents, items, data and information necessary for the use of the Services and the Application.
More generally, the User undertakes to actively cooperate with Rollee for the proper performance of the Services and to inform Rollee of any difficulty relating to such performance.
The User declares that, prior to accepting these Terms of Use, they received from Rollee all the advice, instructions and details necessary to open an account with full knowledge of the facts, and that they therefore have sufficient knowledge of the Services as presented in the Application.
The User shall indemnify Rollee against any complaints, claims, actions and/or demands of any kind that Rollee may suffer as a result of the User’s breach of any of their obligations under these Terms of Use.
The User undertakes to pay Rollee all costs, expenses and/or damages that Rollee may have to bear as a result.
In the event of a breach of any provision of these Terms of Use or, more generally, of any infringement of laws and regulations by the User, Rollee reserves the right to take any appropriate measure, and in particular to:
The User is informed and accepts that any breach of their obligations may result, in addition to the consequences set out above, in the immediate termination of their account by Rollee.
The systems, software, structures, infrastructure, databases and content of any kind (templates, texts, images, visuals, music, logos, trademarks, databases, etc.) used by Rollee on its Site and its Application are protected by all applicable intellectual property rights or database producers’ rights. Any disassembly, decompilation, decryption, extraction, reuse, copying and, more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without Rollee’s authorisation is strictly prohibited and may give rise to legal proceedings.
Rollee acts as a processor on behalf of the Client, within the meaning of French Law No. 78-17 of 6 January 1978 as amended (the “French Data Protection Act”) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”), as well as any other personal data protection legislation applicable depending on the User’s country of residence (together, the “Applicable Regulations”). The data controller is the Client. The User is therefore invited to consult the Client’s privacy policy for any question relating to the processing of their personal data in connection with the Services provided by Rollee.
However, in connection with the Earnings IQ service referred to in Article 7, Rollee acts as data controller of the User’s personal data with regard to (i) the collection of the Collected Data, and (ii) the anonymisation and subsequent sharing of such Anonymised Data in the form of Market Insights with Clients or other third parties.
Likewise, where the Client so authorises, Rollee acts as data controller for the anonymisation of data collected on behalf of that Client, on the basis of its legitimate interest in developing statistical studies and products (Article 6(1)(f) GDPR), and in accordance with the anonymisation arrangements described below.
The collection of the Collected Data and the Connection are based on the performance of these Terms of Use (Article 6(1)(b) GDPR). For Users eligible for the Incentive programme, payment of the Incentive is based on the same legal basis. The anonymisation of the Collected Data and the production of Market Insights are based on Rollee’s legitimate interest in developing statistical studies and products (Article 6(1)(f) GDPR).
The data used to produce the Market Insights are anonymised by Rollee using state-of-the-art techniques that make any re-identification of Users impossible by reasonable means, prior to any disclosure to a third party, so that they no longer constitute personal data within the meaning of the Applicable Regulations once such anonymisation has been carried out.
For any information concerning such processing, the User is invited to consult Rollee’s privacy policy.
For the entire duration of their registration and for 3 years after the closure of their account, the User authorises Rollee to use the testimonials they publish on the Site, the Application, their social networks or Rollee’s social networks (the “Testimonials”) to promote the Services and the Application, under the following conditions:
Rollee shall in no event be held liable for the technical availability of websites operated by third parties (including the Clients and the Platforms) that the User may access through the Application.
Rollee accepts no liability for the content, advertising, products and/or services available on such third-party websites, which are governed by their own terms of use.
Nor is Rollee liable for transactions between the User and any advertiser, professional or merchant (including its partners, if any) to which the User may be directed through the Application, and Rollee shall in no event be a party to any dispute with such third parties concerning, in particular, the purchase of products and/or services, warranties, representations and any other obligations to which such third parties are bound.
Rollee reserves the right to include advertising or promotional messages on any page of the Application and in any communication to Users, in a form and under conditions of which it shall be the sole judge.
Rollee reserves the right to amend these Terms of Use at any time. The User will be informed of such amendments by any appropriate means.
A User who does not accept the amended Terms of Use must close their account in accordance with the article “Term”.
Any User who uses the Application or the Services after the amended Terms of Use have come into force is deemed to have accepted such amendments.
In the event of an amendment to the Terms of Use that terminates or modifies the Incentive programme, or in the event of account closure, Rollee draws up a statement of the Incentive amounts due to the User for the period prior to the entry into force of such amendment or closure.
These amounts will be invoiced under the conditions of the article “Invoicing mandate” and paid to the User under the conditions of the article “Payment of the Incentive”, notwithstanding the entry into force of the amended Terms of Use.
These Terms of Use are subject to French law and shall be governed by and construed in accordance with French law.
In the event of a dispute concerning their validity, interpretation or performance, the parties shall endeavour to settle their dispute amicably. Failing an amicable settlement within one month of the first written notification sent by one party to the other concerning the dispute, the dispute shall be submitted to the exclusive jurisdiction of the courts of Paris (France), unless mandatory procedural rules provide otherwise.
In the event of a dispute, a consumer User may use the following consumer mediator free of charge with a view to reaching an amicable settlement:
Centre de médiation de la consommation de conciliateurs de justice (CM2C)
Postal address: 14 rue Saint Jean, 75017 Paris, France
Telephone: +33 6 09 20 48 86
